Access Bank Plc launches awareness campaigns aimed at sensitizing customers on measures they can take to protect themselves from e-banking fraud and more.
This is coming barely a week after notorious fraudster Zachary Yahaya popularly known as ‘His Excellency’ announced Access Bank as one of the weakest e-banking platforms.
Yahaya while been interrogated by the Police Force PRO in Abuja, Frank Mba, revealed that it was very easy to reset the details of Access bank customers.
The Access Bank campaign, themed ‘Banks Don’t Ask’, focuses on three key activities that account for most fraud incidents in Nigeria, phishing, SIM card fraud, ATM fraud, and POS fraud.
From all indications, the rates of phishing, SIM card fraud, ATM fraud, and POS fraud in the country has tripled in the past few years.
Also, the sophistication with which these activities are carried out has evolved, resulting in unsuspecting customers being highly susceptible to these criminal activities.
Victor Etuokwu, ED Retail Banking stated, “In the past few years, there has been a significant increase in the rate of internet-based and technology-perpetrated fraud”.
He added “We want to ensure that our customers are not only protected but are also aware of the tactics employed by fraudsters. Access Bank will never request for personal banking information such as your 16-digit card number, password, PIN, BVN, CVV, or One-Time Password (OTP).
Advised customers never to share the above information with anyone even if they claim to be from the Bank”.
To prevent SIM card fraud in cases of lost or stolen devices, customers can dial *901*911# from any phone to deactivate their USSD profile.