In fulfillment of its promise, AIICO Insurance, within 48 hours of the coronavirus lockdown, has paid N350m in settlement claims.
The Executive Director, Retail Business, Mr. Sola Ajayi said; “We have been responding non-stop to our customers for payment of claims, policy loans, partial and full maturity benefits among others since the lockdown took effect.
“At AIICO, we are customer-centric; we put them first, and that differentiates us.”
The Managing Director/ Chief Executive Officer, Mr. Babatunde Fajemirokun, said; “We have invested substantially in building capacity and developing capabilities for business continuity, irrespective of the challenging situations we will experience. Our robust business continuity plan has enabled us to continue operations without hitches.”
“The company is also leveraging its technology platforms and digital channels for optimum service delivery,” he said.
Fajemirokun added, “The customer traffic on our digital platforms has increased tremendously in recent times and so far, it has been a delightful experience.”
The company said it had been actively running business operations by working remotely urging Nigerians to keep safe during this period and assured its customers that AIICO would always be there to support them throughout these times.