Some bank Customers have appealed to banks around Sango-Ota to load their Automated Teller Machines (ATMs) with sufficient funds in order to make withdrawals easy for them.
The customers expressed their views in separate interviews with the News Agency of Nigeria (NAN) on Thursday in Sango-Ota.
A bank customer in the Joju area, along Lagos-Abeokuta Expressway, Tunde Oyerinde, expressed displeasure over the inability of most of the banks’ ATMs to dispense money.
Oyerinde, who is a civil servant, said that he had visited one of the commercial banks along the Oju-Ore area but unfortunately none of the banks along this vicinity was dispensing cash.
He frowned that the queues he met at one of the bank’s ATMs in the Joju area were unbearable because he needed to send money to his sick father to buy his drugs.
“I was left with no choice but to go to the Point of Sale operator (PoS) to collect the money because this is an emergency,” he said.
Oyerinde disclosed that the charges of PoS operators in Sango-Ota are too high, adding that they collected N2,500 for N25,000 and N5,000 for N50,000 respectively.
Oyerinde further added that there is an urgent need for the apex bank to set up a task force that would monitor and ensure that banks load their ATM with adequate funds.
Another bank customer, Mrs Bola Olawale, said that she had to go back to her shop on Tuesday because she met a long queue at ATM in Oju-Ore area.
Olawale, also a trader at Sango-Ota Market, said that she needed cash to buy some finished goods into her shop, adding that the long queue at the Joju area was also frustrating.
“How much are we making as profit that someone will patronage PoS operators with the higher charges they are collecting on each note,” she said.
Olawale said that a woman beside her shop used N15,000 to collect N150,000 from a PoS operator on Wednesday.
She appealed to the Central Bank of Nigeria (CBN) to urgently do something about the development because this is slowing down businesses.
Olawale added that it is important to punish banks that their ATM is not dispensing money to customers.