• World - Africa
  • Updated: May 12, 2024

East Africa hit by internet outages

East Africa hit by internet outages

Several East African countries, including Tanzania and Mayotte, experienced internet disruptions on Sunday due to damaged undersea cables, according to global web monitor NetBlocks.

"The incident is attributed to failures affecting the SEACOM and EASSy subsea cable systems," NetBlocks said in a statement.

These subsea cables function as submarine communication lines connecting the region.

Tanzanian information and technology minister Nape Nnauye revealed that the faults were on cables located between Mozambique and South Africa.

According to reports, Mozambique and Malawi faced moderate disruptions, while Burundi, Somalia, Rwanda, Uganda, Comoros, and Madagascar experienced less severe outages. West African nation Sierra Leone was also impacted.

While services were restored in Kenya, many users reported inconsistent connectivity.

Kenya's leading telecom operator, Safaricom, stated that they had "activated redundancy measures" to minimize the interruption.

"You may, however, experience reduced internet speeds," Safaricom informed their users.

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