Easter: EKEDC Pledges Improved Service Delivery

The Eko Electricity Distribution Company (EKEDC) has guaranteed customers on its network of enhanced service delivery during the Easter celebration.

Godwin Idemudia, General Manager, Corporate Communications, EKEDC, made the promise in a statement issued on Friday in Lagos.

The Federal Government declared April 15 and April 18 as public holidays to mark the celebration and he noted that Easter is an important period that represents hope, salvation, and new beginnings.

"We know how essential this holiday is to our customers, hence, we are poised to ensure adequate power supply.”

He said the electricity supply in Nigeria is currently impaired due to many challenges especially the system collapse and low allocation from the national grid, having suffered three breakdowns within a month which has caused irregular power supply across the country

“However, we are working assiduously with the custodian of the transmission network, Transmission Company of Nigeria, to restore normalcy and provide adequate power supply during and after the festive period,” he said.

For the celebration of the  Easter holidays, Idemudia enjoined customers to make use of any of the company’s official social media platforms for their complaints and inquiries.

 “This is in line with the strategic plan of the organisation to engage more with its customers vis-a-vis improving its customer service index.

“Our technical team is on standby to promptly clear any fault that may emanate within our network,” he added.

Idemudia further appealed for more support from the customers in fighting the destruction of any of the company’s property as he explained that it is one of the major reasons for electrical failures.