Potter has faced criticism from some Chelsea fans since replacing Thomas Tuchel last September and has had difficulty integrating the club's new signings with returning players from injury.
In their match against West Ham, record-signing Enzo Fernandez provided the assist for Joao Felix's goal, giving fans a glimpse of the club's potential.
Potter expressed his delight with Chelsea's dominance in the first half but was frustrated by the team's lack of defence that led to Emerson Palmieri's equalizer. He believes that the second half, where Chelsea created fewer chances, was a truer reflection of the team's current state and considered it a step forward from their previous match.
"Chelsea fans are entitled to their view, of course, they are, and I understand that when we're not winning they'd be disappointed like we are," said Potter when asked about the expectations from the fans after the recent expensive signing spree.
Potter stated that the team's performance in their 1-1 draw against West Ham United on Saturday was a step forward from the previous game, despite some setbacks.
Regarding the disallowed penalty, Potter said "It was a good save. I didn't know Tomas could get down that easily and save like that." He praised the effort of the team, stating that the second half of the match, where they created fewer chances, was a reflection of the state of the team's development.
Chelsea remains in ninth place before the weekend's other fixtures, having won only once in seven league games. The coach acknowledged the team's current state and stated that he and the team are working to improve their performance.