The Managing Director, Galaxy Backbone (GBB), Prof. Muhammad Abubakar, has said that the agency saved over ₦3 billion for the Federal Government from championing video conferencing.
Abubakar disclosed this at the Galaxy Backbone Maiden Customer Appreciation Day, on Thursday, in Abuja, where customers were updated on its services and acknowledged for their constant support towards the growth of the organisation.
He noted that the video conferencing had assisted in the issue of security, transportation accommodation, feeding and money spent in terms of entertainment, among others.
“You realise money for the government in two ways, whether in the liquid cash that is the revenue coming or in saving the government some spendings that they are supposed to make with the fact that you have now provided a platform where everything is collated and then put together,"
“You can look at Galaxy from that perspective. Our vision is to enable the private sector to also strive. For example the video conferencing, we have been championing now, we have been able to save over ₦3 billion for the government,"
“Trying to join a meeting from your own house, will save you the issue of security, will save you the issue of the transportation, will save you the money you will spend in terms of entertainment,"
“So there are so many components that are being saved for the government because of the provision of that platform,” he said.
On the progress made for the data centre, Abubakar said that the GBB was working assiduously to execute the deployment of phase 2 National Information Communications Technology Infrastructure Backbone (NICTIB) Project in the first quota of 2022.
He appreciated customers for their support and cooperation in the development of digital technology in Nigeria and urged them to keep exercising patience for things to take proper shape.
“Our customers mean everything to us as an organisation and as individuals working for the greater good and technological development of our nation Nigeria,"
“We are doing all that needs to be done to see that we deliver the required services by these particular customers,"
“It is usually an opportunity to take stock on how well we have performed in the delivery of our services and how well we have improved,"
“Today we will be doing all of that and more. So it is an interactive session to interact with the customers, and also hear from them some feedback as to how much we are doing in terms of delivering these services so that we can improve,” Abubakar said.
Asst. Corps Marshall of the Federal Road Safety Commission, (FRSC), Efosa Peter said that the commission had 350 locations being controlled by GBB in terms of Internet connectivity.
Peter said that even with some challenges of connectivity possibility as a result of activities around where GBB provides services, it tries to provide the services and resolve issues concerning breaking.
“When we talk about 350 locations, we talk about drivers license centres and believe some of you are drivers. They are able to provide such services and generally, they are doing fine, though there are challenges,” he said.
Head of Information Technology (IT), who represented Petroleum Technology Development Fund (PTDF), Ahmad Abdulkadir commended GBB in terms of customer support.
“From the group head of customer support services, they have been doing an amazing job. I personally started my relationship with them about seven years ago and throughout that period there was no single time that I called and they don’t respond,"
“In fact to the extent that at a time some of their management staff come to visit the sight to make sure that the problem has been resolved,” he said.