First Bank Pledges Continued Support To Individuals, Businesses

As a way of celebrating its 2022 Customer Service Week, First Bank of Nigeria has pledged continued support for individuals and businesses to impact the economy.

Group Head, Marketing and Corporate Communications, FirstBank, Folake Ani-Mumuney revealed this in a statement in Lagos on Saturday and said that the event will start from October 3 to October 7

According to her, the event-themed “Celebrating Service”, would be marked across its FBNBank subsidiaries in seven countries.

She said it would be marked in FBNBank UK, FBNBank Ghana, FBNBank Senegal, FBNBank Gambia, FBNBank Guinea, FBNBank DRC and FBNBank Sierra Leone.

“For us at FirstBank, Celebrating Service, the theme of the 2022 edition of the Customer Service Week, is a reflection of our brand mantra, “You First”.

“This reiterates the essence of our existence since 1894, centred on putting You, our customers first, as we continue to support individuals and businesses to impact the economy.

“With our dynamic and vibrant human-led and digital-led customer services operations, we remain committed to rendering the gold standard of services to our customers and stakeholders, regardless of where they may be across the globe,” Ani-Mumuney said.

She said the Customer Service Week is an international celebration that highlights the importance of customer service and staff  who serve and support customers daily to deliver exceptional service to customers.

She said that the bank’s celebration of the 2022 Customer Service Week would include several activities considered integral to promoting a relaxed atmosphere, whilst extending its participation to everyone irrespective of where they are.