×
  • Tech - News - Mobile Tech
  • Updated: July 23, 2021

GM Announces New Recall Of Bolt EVs Over Fire Risk

GM Announces New Recall Of Bolt EVs Over Fire Risk

(Photo Credit: Electrek)

GM has announced a new recall N212343880 for 2017 to 2019 Bolt EVs over potential fire issues to replace defective batteries and advised customers to limit charging up to 90 percent and not to go below 70 miles of range.

The company also reiterated a recommendation that it was no longer safe to charge the Chevy Bolt EV unattended and that owners should park outside and away from structures out of fire concerns. This latest recall follows a similar one from last November, where GM recalled more than 68,000 Bolts.

GM suggested that Bolt customers visit their nearest Chevy EV dealer to get the advanced diagnostics software, which should alert them ahead of any future battery issues. Hyundai, which also sources batteries from LG Chem like GM, ended up replacing more than 75,000 batteries for its Kona EV.

This all started with a recall of 68,000 Bolt EVs in November of last year. GM decided that software could fix their problems. There have been at least two Bolt EV fires that had the final software update installed, which prompted GM’s recent announcement.

FINAL Bolt EV Safety Recall Media Statement – July 23nd, 2021

As part of this recall, GM will replace defective battery modules in the recall population. We will notify customers when replacement parts are ready. While we prepare to conduct this recall, we are asking customers to take the following steps until the new remedy has been performed:

Customers should, whether or not they received the current software update, return their vehicle to the 90% state of charge limitation using Hilltop Reserve mode (for 2017-2018 model years) or Target Charge Level (for 2019 model year) mode. If customers are unable to successfully make these changes or do not feel comfortable making these changes, we are asking them to visit their dealer to have these adjustments completed.

Additionally, we ask that customers charge their vehicle after each use and avoid depleting their battery below approximately 70 miles of the remaining range, where possible. 

Out of an abundance of caution, customers should continue to park their vehicles outside immediately after charging and not leave their vehicles charging overnight.

In the meantime, customers who have not visited their dealer to receive the advanced diagnostics software should visit their nearest Chevrolet EV dealer to obtain the update.  After obtaining the software, customers should still limit their state of charge to 90% and otherwise follow the advice above.

We encourage owners who have additional questions or concerns to visit www.chevy.com/boltevrecall or contact the Chevrolet EV Concierge 1-833-EVCHEVY (available Monday through Friday from 8:00 am – 12:00 am ET; Saturday and Sunday from 12:00 pm – 9:00 pm ET) or contact their preferred Chevrolet EV dealer.

Related Topics

Join our Telegram platform to get news update Join Now

0 Comment(s)

See this post in...

Notice

We have selected third parties to use cookies for technical purposes as specified in the Cookie Policy. Use the “Accept All” button to consent or “Customize” button to set your cookie tracking settings