• Companies
  • Updated: May 23, 2023

Ikeja Electric Introduces Web App For Improved Service Delivery

Ikeja Electric has announced the introduction of the Singleview 2.0 web application.

The application is an enhanced customer self-service package with consolidated account management features purposely designed and built for Ikeja Electric’s customers, including prepaid, postpaid, maximum demand, non-maximum demand and bilateral customers.

Paul Ehiagbonare, Head, Business Innovation and Transformation, Ikeja Electric said it became imperative to upgrade the Singleview platform in line with the company’s customer-first, technology-now mantra as this upgrade enables adequate support of a wider range of customers while empowering them with features, functionalities and possibilities for excellent customer experience.

“As a forward-thinking, innovative and customer-centric organization, the Singleview 2.0 enables customers to have all necessary information at the tips of their fingers including how they can resolve issues and make enquiries without necessarily visiting or calling Ikeja Electric’s offices”, he said.

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Felicia Abisola  Olamiji
Felicia Abisola Olamiji

  A graduate of English Language from Olabisi Onabanjo University, passionate about learning new...

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