'It Was A System Failure' - NCDC Responds To 2baba's Outburst

The Nigerian Center for Disease Control (NCDC) has responded to 2baba's complaint about a malfunction in the agency's portal which left him, alongside other Nigerians stranded at the airport.

Recall that the Nigerian singer shared a video on Wednesday where he aired his frustration at the poor work ethics of the NCDC officials.

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2baba, via his official Instagram, explained that he and other travellers had paid the sum of N50,000 for the compulsory COVID-19 arrival test on the agency’s portal but were unable to receive the QR code that was required to generate the Covid-19 test result.

In response, NCDC, on Monday, blamed the situation on system failure by one of the partner organisations supporting the management of the COVID-19 travel portal.

The agency accepted full responsibility and said that the technical failure was resolved after about 12 hours of downtime.

On the 20th of April, a system failure by one of the partner organisations supporting the management of the COVID-19 travel portal led to an unforeseen downtime.

The technical failure was resolved following about 12 hours of downtime.

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— NCDC (@NCDCgov) April 22, 2021

Our commitment remains to protect the health of Nigerians, by reducing the risk of spread of the virus. This is why the Nigerian International Travel Portal was introduced by @PTFCOVID19.

We’ll continue strengthening this process to make it seamless for travelers.

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— NCDC (@NCDCgov) April 22, 2021