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  • Updated: June 06, 2024

Microsoft responds to EU complaints over children's data privacy

Microsoft responds to EU complaints over children's data pri

Microsoft has responded to legal complaints alleging that its education software, widely used in European schools, may be tracking hundreds of thousands of children's data without transparency or proper consent.

NOYB, a nonprofit privacy rights organization, filed two complaints with the Austrian data protection authority (DPA) against Microsoft's cloud-based educational software package, Microsoft 365 Education. The complaints allege that Microsoft's data processing lacks transparency and that the company uses tracking cookies to collect user behavior data, potentially for commercial gain.

"Our analysis of the data flows is very worrying. Microsoft 365 Education appears to track users regardless of their age. This practice is likely to affect hundreds of thousands of pupils and students in the EU and EEA," said NOYB lawyer Felix Mikolasch.

Microsoft has responded, stating that it is happy to address any questions from data protection agencies regarding the complaints. "M365 for Education complies with GDPR and other applicable privacy laws, and we thoroughly protect the privacy of our young users," a Microsoft spokesperson said.

The complaints highlight concerns over children's data privacy and the potential for commercial exploitation. Microsoft's response aims to alleviate these concerns, but the issue remains under investigation by the Austrian DPA.

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