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  • Updated: March 01, 2024

MTN disconnects 4.2 million mobile lines over unlinked NINs

MTN disconnects 4.2 million mobile lines over unlinked NINs

Following the February 28 deadline for integrating National Identification Numbers (NIN) with mobile SIMs, MTN Nigeria disconnected 4.2 million lines from its network. 

According to the company's audited financial statistics, the disconnection resulted from subscribers failing to submit their NINs.

Since December 2023, when the Nigerian Communications Commission (NCC) issued a regulation requiring the complete blocking of subscriber lines that are not linked to their NIN, MTN has verified 19 million lines. 

As of February 28, 2024, 4.3 million lines had been validated, with 4.2 million disconnected.

MTN assured stakeholders that disconnecting these connections would have little impact on its revenue because the majority of the impacted clients were low-value. 

The company emphasised its active collaboration with authorities to expedite the NIN verification process and reduce service disruption for affected clients.

In addition to addressing the NIN-related disconnections, MTN Nigeria's CEO, Karl Toriola, spoke on the company's success in 2023. 

He stated that MTN maintained strong commercial momentum in its connectivity business and platforms, adding over 4 million subscribers to its total base of 79.7 million. 

Furthermore, the corporation boosted its data subscriber base by more than 5 million to 44.6 million, resulting in 44.9% growth in total data traffic. 

Toriola attributed this rise to continuous data demand, which is fueled by appealing client propositions and consistent investments in network quality and coverage.

“We added over 4 million subscribers in 2023, bringing our total base to 79.7 million. We also increased our data subscribers by over 5 million to 44.6 million, which helped to drive total data traffic growth of 44.9%.  

“This reflected the sustained growth in demand for data, supported by our compelling propositions to customers and the consistent investment in the quality and coverage of our network.  

“The additional 2600MHz spectrum we acquired in September 2023 also helped us to deploy additional capacity to our network more efficiently,” Toriola said.  

Despite these developments, MTN remains dedicated to meeting regulatory requirements while improving operational resilience and customer happiness.

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