MTN Nigeria has suspended sale and SIM registration following directive from the Nigerian Communications Commission (NCC) ordering an end to the SIM-related activities. The directive affected rivals, Airtel Nigeria, Globacom and 9mobile.
The suspension will prevent Service Centres, Connect Stores and all affiliated Retail/Trade Outlets of telecommunications companies across Nigeria from processing sim cards of their prospective customers.
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While reacting to the directive, MTN Nigeria, in a statement obtained by AllNews, stated that, "We regret the inconvenience this will cause some of our customers and are committed to working with the NCC to complete the planned audit in an efficient and seamless manner.
"Existing MTN customers can continue to access all other services such as airtime and data purchases, and live support via MyMTN App and our online channels or they can walk into any of our stores for assistance. In addition, customers can visit our Service Centres in Asaba, Ibadan, Kaduna and Port Harcourt to secure Digital Identification from the National Identity Management Commission Agents stationed there.
"MTN Nigeria remains committed to supporting the Government's efforts to create a secure and sustainable digital economy and are steadfast in our relentless drive to assure compliance with SIM registration regulations. We will join other industry stakeholders in a meeting with Dr. Isa Ali Pantami, the Honourable Minister of Communications and Digital Economy, to charr a course of action."