The NAHCON Coordinator in Madina, Ibrahim Idris, has met with Hajj 2022 pilgrims caterers to review their activities towards better services.
This meeting involved staff of the feeding committee of NAHCON as well as caterers and their representatives in Madinah on Sunday.
Idris said that the meeting was to address the various observations, criticisms and suggestions brought by some pilgrims and caterers on the operation so far.
Idris said that the meeting agreed to adjust the time of breakfast and dinner as well as increase the quantity and quality of the food.
He said that the issue of special feeding for diabetic patients was also addressed, urging states pilgrims’ boards to liaise with NAHCON on identifying such patients.
“Going forward, next year will be better because whatever steam we gathered this year will be used as a yardstick to improve next year. The menu was also altered to accommodate the taste of our pilgrims,” he said.
The caterers commended the support and cooperation of NAHCON in their operations so far.
“After the two years hiatus, we are happy that we are back to serve the visitors of Allah. We will continue to improve our services to meet the interest of pilgrims,” Bilkisu Suleiman, a caterer said.
Similarly, at a meeting with tour operators, Idris charged them to be more committed to the welfare of pilgrims coming through their firms.
He said that most importantly, tour operators should accord priority to welcoming pilgrims from the airport to their place of accommodation and going to Makkah.