Singer Reekado Banks has called out online driving service Bolt for failing to help his producer after the latter's bag went missing.
The Problem crooner went on Twitter on Saturday to express his displeasure, revealing that his producer unintentionally left his bag (which had a hard drive with his songs in it) in a Bolt ride.
Banks stated that despite his complaints, nothing had been done by the taxi-hailing service as they have not indicated concern over his producer's predicament.
“Hello @Boltapp_ng, my producer forgot his bag in the back seat after a ride with one of your drivers on Monday (screenshot of the driver’s details below)", he wrote.
"Attempts to retrieve the bag (which includes a hard drive with my files in them) have been unsuccessful.”
Responding, Bolt stated: "Hi, Rekaado Banks, thank you for reaching us, Although we advise all riders to mind personal belongings when on trips, we will like to follow up on..."
The artiste was subsequently asked to forward an email to the company.
Hello @Boltapp_ng, my producer forgot his bag in the back seat after a ride with one of your drivers on Monday (screenshot of driver’s details below). Attempts to retrieve the bag (which includes a hard drive with my files in them) have been unsuccessful. pic.twitter.com/zR4NMrU9jq
— REEKADO BANKS (@ReekadoBanks) January 15, 2022
Also, @Boltapp_ng, your customer support have been contacted and they’ve not shown concern or offered assistance in retrieving the items. I’m forced to share the driver’s number >> +234 901 549 0635@Boltapp_ng kindly help with the situation. Anyone else that can, thanks.
— REEKADO BANKS (@ReekadoBanks) January 15, 2022
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