Business - Companies
Updated: August 15, 2022

Stanbic IBTC Ranks Best In Retail, SME Banking

By Felicia Abisola Olamiji
August 15, 2022
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Stanbic IBTC Bank has been recently adjudged as the top-rated bank in the retail and SME segments in its Nigeria Banking Industry Customer Experience Survey by KRMG, a leading audit and consultancy firm.

Wole Adeniyi, Chief Executive, Stanbic IBTC Bank, expressed delight at the emergence of the financial institution as the highest-ranked bank in customer experience.

“We are pleased with these accomplishments. It is particularly satisfying to note that this exercise emanated from a survey of customers.

"This speaks to our relentless commitment to delivering innovative customer experiences. The bank’s core goal is to become a customer-obsessed financial services provider.

"The desire to give our customers the best banking experience across our touchpoints, including our traditional and digital channels, remains at the heart of our business.

"We continue to innovate to ensure we achieve this.”