T-Mobile Releases 2021 Scams, Robocalls Report

Mobile communications company, T-Mobile has released its 2021 year-end report on Scams and Robocalls showing that scam call traffic more than doubled in 2021 with attempts hitting an average of 425 million calls every week.

President, T-Mobile’s Consumer Group, Jon Freier said that over 21 billion of those calls were blocked for T-Mobile customers through December 2021 (over 700 calls per second) via its Scam Shield service.

“Attempted scam calls hit record highs in 2021, but with Scam Shield we are identifying or blocking an average 1.8 billion calls each month — or 700 calls per second! — for our T-Mobile and Metro by T-Mobile customers. We are the only provider protecting every single customer with the free scam-fighting tools in Scam Shield, regardless of their plan or device,”

T-Mobile 2021 Scams, Robocalls Report

According to the report, over half of the 21 billion calls were related to fake vehicle warranty scams, while others impersonated Social Security employees, wireless providers, car insurance companies and package delivery.

The Scam Shield service was introduced last year promising protection for all users regardless of their plan.