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  • Updated: February 08, 2023

Zenith Bank Begins Skeletal Services In Closed Branches

Zenith Bank Begins Skeletal Services In Closed Branches

Zenith Bank has commenced skeletal services in some of its branches shut down on Tuesday in the Federal Capital Territory (FCT) and environs.

According to a News Agency of Nigeria (NAN) correspondent who monitored the bank in Abuja on Wednesday, only the ATM gallery was operational in some of the initially shut-down branches.

NAN also reports that the bank’s branch along the check-point, Nyanya-Mararaba Road, which was shut down on Tuesday, was operating skeletally.

Customers were able to use the ATM gallery but were not allowed access to the banking hall.

The customers at the ATM gallery of the bank were also being paid with the new naira notes.

Some of the customers who spoke to NAN expressed disappointment with the development in the bank.

Ada Afor, a customer at the ATM gallery, urged the management of the bank to find a lasting solution to all their challenges.

“I am not happy with the development in this bank.

"Their network is too poor and you cannot do any transactions with it.

“For the past three days, I have been trying to send money to someone.

“I came here yesterday, thinking I could gain access to the banking hall, but I met everywhere locked.

“Today again, they said we cannot enter the banking hall.

"I am now left with this crowd to use the ATM.

“I don’t know if I can wait for all this,’’ she said.

Another customer, Chris Idoko, appealed to the Central Bank of Nigeria (CBN) to ease the process of accessing the new naira notes.

“I heard that the bank shut down operations yesterday, and that is why I am here to move the little money I have with them.

“I don’t want stories,’’ he said.

On Tuesday, some branches of the bank were shut down due to alleged attacks, network issues and lack of the new naira notes.

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