We have prepared a way to help users transfer their photos from the Samsung cloud to another cloud service as soon as possible.
Most cloud services have apps that can be installed on a PC to automatically syncs files to and from the cloud on the file as changes happen. Examples of these cloud services are OneDrive (the one Samsung recommends #kickbacks), Google Drive, and Dropbox, among others.
We have prepared instructions on how to use Google Drive once it is installed on the PC. Once that's all set up, users can start downloading the photos from their Samsung cloud account.
As these photos are transferred from the Samsung cloud, they'll upload automatically without you having to do anything.
First, log in to the Samsung cloud.
Place a checkmark in the circle at the top that says All, then click the Download button in the upper right corner.
Select the folder to which you want to download your photos and click Save.
When downloaded from the cloud, the photos are compressed into a zipped folder. Therefore, users will need to decompress the downloaded files for the individual photos to upload to the new service. Otherwise, only the zipped folder will upload.
It's much more structured to download content from the computer to upload content to a new service, but users can also download content from the Samsung cloud app on a Samsung device.
Open Settings and tap on your account name at the top of the list.
Scroll down and tap Samsung Cloud.
Tap the arrow pointing to the right to the far right of Recently added.
Tap All to display all photos.
Tap the three dots in the upper right corner > Download.
Tap Download at the bottom of the screen.
Users can reupload the photos to the service of their choice once the file downloads successfully.